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Text Logs

Shay32
Enthusiast - Level 1
‎10-17-2025 09:45 AM

When I view text logs, I don’t see my number texting with the other number on my account. Why is this? 

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SynthpopAddict
Champion - Level 3
‎10-17-2025 10:02 AM

Are you using RCS or some other encrypted format for texting?  If so, those won't be in the texting logs at all, because RCS texts are data usage and would be in the data logs.  The texting logs only display the older SMS/MMS format texts.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Community Manager
Community Manager
‎10-19-2025 09:53 AM

There are some type of messages that will not show online. Things like iMessage (from iPhone to iPhone) for example. Are you using iMessage or even a 3rd party instant message service? (like Facebook messenger as one example) 

-Meg

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