Under support and services the was an option to view or send text message. My account now says this discussion is locked. How can I unlock and use this service
Thank you for reaching out to us, jthomas623, we are sorry to see that you are having trouble with your account being locked for these certain text messaging features. In order to further investigate this issue, let me ask you, are you viewing this on your My Verizon App or on the My Verizon website on a browser?
AnnaG_VZW
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