Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Text Message
jthomas623
Member

Under support and services the was an option to view or send text message. My account now says this discussion is locked. How can I unlock and use this service

Labels (1)
0 Likes
Re: Text Message
vzw_customer_support
Customer Support

Thank you for reaching out to us, jthomas623, we are sorry to see that you are having trouble with your account being locked for these certain text messaging features. In order to further investigate this issue, let me ask you, are you viewing this on your My Verizon App or on the My Verizon website on a browser?

 

AnnaG_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes