Text Messages
Chefbubba247
Newbie

Why can't I send or receive picture messages while I'm using the phone?

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4 Replies
Ann154
Community Leader
Community Leader

Which phone model do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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budone
Legend

I suspect the pictures may be too large

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vzw_customer_support
Customer Service Rep

That's a great question Chefbubba247. No matter the size of the picture, a picture message need the Verizon Wireless data network available to send or receive. What model phone do you have? What's your zip code? With most phones, those picture messages will wait until you are off the call to go through. The exception would be if you have a 4G LTE capable Android or Windows 8 phone and are picking up a 4G signal, since those devices allow for simultanious voice and data service on the 4G signal.  

Thank you
JenniferH_VZW

Please follow us on Twitter @vzwsupport

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iPhone 4S. Area code 22031 but it happens everywhere

Sent from my iPhone

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