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Text messages disappeared
ANTENC11
Member

All of my text messages, except two random ones, disappeared from my phone without me even being on it.  How do I recover these?

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Re: Text messages disappeared
Elements
Sr. Member

If you're using Verizon's Message+ app, you can try opening the menu (the three lines on the top-left in the app) and selecting Restore Messages. If you're using an iPhone, you can also restore the phone to a recent backup if you have one. If you're using an Android phone and had the Verizon Cloud app doing backups, you may also be able to restore the messages from there by opening the menu and selecting Tools, then Content Restore.

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Re: Text messages disappeared
muyang
Member

First, stop using your phone in case of data overwritten. Then find a phone data recovery tool to help you get disappeared text messages back.

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Re: Text messages disappeared
delba
Member

11.580 of mine did too

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Re: Text messages disappeared
vzw_customer_support
Customer Support

We want to ensure that you have access to all of your content, delba. We are here to assist. Have you attempted to restore the messages as shown on the following web page https://www.verizonwireless.com/support/knowledge-base-209183/? 

DavidC_VZW

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