Text messages not showing in the text log in my Verizon account

jennyer
Newbie

Text messages are not showing in the text log in my Verizon account usage. These are not texts between two iPhones, or using an app that is not the standard messaging app. Please help.

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2 Replies
vzw_customer_support
Customer Service Rep

We know how important it is to monitor your usage, and we'll be glad to help. Are these message for your own line or another line on the account?

~Freddy

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vzw_customer_support
Customer Service Rep

Hi jennyer, checking to see if you still need assistance with this issue. Let us know so that we can assist.

-Joe

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