Text online
BobTheBuilder6

I have seen multiple issues regarding text online. I have tried to access this function using Chrome, Edge, and IE to know avail. It just keeps refreshing itself and looping. I have given up on this thing.

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vzw_customer_support
Customer Service Rep

BobTheBuilder6,

 

There can be many benefits with our online texting platform, and I'm sorry to hear it isn't cooperating for you. I want to make sure we're both accessing the same thing, so, using the link here (http://spr.ly/660512Tn9), what happens?

Also, on your browser(s), please clear your cache and cookies and let us know what difference you see in the performance. 

 

As an additional resource, if you do get in, here is a link with the How To for online texting (http://spr.ly/660612Tni). Keep us posted with your success!

 

RyanC_VZW

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jav6
Champion - Level 3

@vzw_customer_support wrote:

BobTheBuilder6,

 

There can be many benefits with our online texting platform, and I'm sorry to hear it isn't cooperating for you. I want to make sure we're both accessing the same thing, so, using the link here (http://spr.ly/660512Tn9), what happens?

Also, on your browser(s), please clear your cache and cookies and let us know what difference you see in the performance. 

 

As an additional resource, if you do get in, here is a link with the How To for online texting (http://spr.ly/660612Tni). Keep us posted with your success!

 

RyanC_VZW


@vzw_customer_support , @ryanc_vzw  There are multiple threads reporting this issue.  Has anyone contacted the Verizon Messaging Team to get an update from them?  Please do.

...Just another VZW customer...trying to offer some assistance...
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