Texting- how to restore.
riverwatch2
Newbie

I can't send or receive text messages on my Moto5 Play. Having trouble restoring SMS ability.

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vzw_customer_support
Customer Service Rep

Hey there! I'm sorry to hear your Moto5 is having trouble with texting. No worries, you've come to the right place for assistance. Please tell me, what happened on your phone that causes it to need a restore? Do you get an error message when attempting to send a text message? Have you taken any steps to fix the text messages?

 

VanetrisC_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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