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Texting problem

I am unable to send or receive texts on my LG G2. I've been having this problem since about 7 this morning, it's now around noon. I spoke with customer service and she advised me to contact technical support but I'm away from home without a secondary phone. Is there anything I can do before I call tech support?

Labels (1)
Re: Texting problem
Customer Support


Yikes, I am sorry to hear your phone is not allowing you to send or receive messages. Let's get it to behave as it should be, what's your zip code? Are you able to send and receive calls without any problem?

KarenC_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Re: Texting problem
Sr. Leader

What I do with my G2:  remove SIM, power down, reinsert sim, power on.  Refreshes network.  Just slide the tray out a bit, dont have to take it all the way out.