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Texts Not Going Through
OldDude
Member

I can send texts to 2 of the 3 other lines on my account with no problems. The 3rd number I cannot (shows sent but not delivered). I have a Droid MAXX and they have iPhone 5. Help?

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Re: Texts Not Going Through
vzw_customer_support
Customer Support

I'd be happy to help you resolve this matter, OldDude!

Have you confirmed with the other person that the text messages are not arriving on the phone? When did you first notice this issue? Please check the iPhone in Settings>Messages to be sure that "send as sms" is turned on.

Thanks,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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