Texts do not open. They are labelled "Download" forever.
ilsepeters
Newbie

Texts are sent to me and do not open. They are labelled "Download". When I click on "Download" a "Downloading" message appears for about one minute, then reverts back to "Download". The texts sometimes to not open until HOURS and sometimes DAYS later.  What is the problem???

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5 Replies
Ann154
Community Leader
Community Leader

Do you have an active 4G or 3G cellular connection when this issue occurs?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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ilsepeters
Newbie

It is an active 4G connection.

One text the other day was 7 lines long and did not open until a day later.

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jav6
Champion - Level 3

What make/model phone do you have?  What messaging app are you using?

...Just another VZW customer...trying to offer some assistance...
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KATLAM75
Newbie

Me too.  Happens on my LG G4, happened on my old S4 and now has happened once or twice on the S5 I use for work.  If that continues I will be switching plans, as I can't miss those work texts.  There are like 10 threads about this.  Figure it out Verizon!

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KATLAM75
Newbie

All my settings are normal with both data and WiFi connected.  I've restarted phone,  wiped cache,  etc.  I won't wipe my entire phone cause that's too much to ask to get a text. 

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