Trouble texting to ONE contact

GoBlue15 · ‎02-03-2017

Ever since the latest update, I'm having trouble sending a text message to only ONE of my contacts using the Verizon Message app. They receive my texts when I use the Samsung stock app. I have the Galaxy s5 and they have the Galaxy s7 Edge. I have tried all of the "fixes" in past discussions with no success. Any help out there would be appreciated!

vzw_customer_support · ‎02-05-2017

Hello GoBlue15,

We definitely want to ensure you are able to use your text messages. In the past few days there have been a few new updates to the Verizon Messages+ app. Please ensure both devices have updated to the newest versions of the app and try sending messages again.

ChristopherM_VZW
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