Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Two iPads leads to MESSAGE+. ERASE and RECONNECT message
gbp3
Newbie
‎12-07-2021 10:55 PM

I have two iPads. When I reconnect on one it disconnects the other and vice versa. It would be great if some has an answer to this problem.

0 Likes
Reply
4 Replies
Correct answers are available for this post.
Re: Two iPads leads to MESSAGE+. ERASE and RECONNECT message
jav6
MVP
MVP
‎12-08-2021 02:39 AM
@gbp3 wrote:

I have two iPads. When I reconnect on one it disconnects the other and vice versa. It would be great if some has an answer to this problem.

How many devices do you have connected to Message+ using Integrated Messaging and the same phone number?  There is a limit.

...Just another VZW customer...trying to offer some assistance...
0 Likes
Reply
Correct answers are available for this post.
Re: Two iPads leads to MESSAGE+. ERASE and RECONNECT message
vzw_customer_support
Customer Service Rep
‎12-09-2021 11:00 PM

That would definitely be a frustrating issue! Is it connected to the same Apple ID? *Hannah

0 Likes
Reply
Correct answers are available for this post.
Re: Two iPads leads to MESSAGE+. ERASE and RECONNECT message
gbp3
Newbie
‎12-15-2021 08:39 AM

Yup.

0 Likes
Reply
Correct answers are available for this post.
Re: Two iPads leads to MESSAGE+. ERASE and RECONNECT message
vzw_customer_support
Customer Service Rep
‎12-17-2021 08:47 AM

gbp3,

 

The more details we have the better. We want to make sure you can use your device the way you need to. Does this only happen in the Message+ app? Are you using the same phone number with both tablets? 

 

-Andrew

0 Likes
Reply