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Two iPads leads to MESSAGE+. ERASE and RECONNECT message
gbp3
Member

I have two iPads. When I reconnect on one it disconnects the other and vice versa. It would be great if some has an answer to this problem.

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Re: Two iPads leads to MESSAGE+. ERASE and RECONNECT message
jav6
MVP
MVP

@gbp3 wrote:

I have two iPads. When I reconnect on one it disconnects the other and vice versa. It would be great if some has an answer to this problem.


How many devices do you have connected to Message+ using Integrated Messaging and the same phone number?  There is a limit.

...Just another VZW customer...trying to offer some assistance...
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Re: Two iPads leads to MESSAGE+. ERASE and RECONNECT message
vzw_customer_support
Customer Support

That would definitely be a frustrating issue! Is it connected to the same Apple ID? *Hannah

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Re: Two iPads leads to MESSAGE+. ERASE and RECONNECT message
gbp3
Member

Yup.

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Re: Two iPads leads to MESSAGE+. ERASE and RECONNECT message
vzw_customer_support
Customer Support

gbp3,

 

The more details we have the better. We want to make sure you can use your device the way you need to. Does this only happen in the Message+ app? Are you using the same phone number with both tablets? 

 

-Andrew

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