Two people icon
Kejohnston19
Newbie

What does it mean when there is a black symbol that looks like two people next to someone's avatar? I have texted them, but the message did not go through.

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jasperm_vzw
Verizon Employee

We want to make sure your concerns are addressed and you know what your symbols are for your device. There are some symbols that I get confused with sometimes as well. Let's look into this more.Please provide a screen shot of what you are referring to for better assistance.

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