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Unable to receive photos
lululiz25
Member

I have been unable to receive photos from family since Jan 12. I have called Verizon and they were able to send me a picture and video, I also sent on to myself. Updated my phone still nothing. Help.

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Re: Unable to receive photos
vzw_customer_support
Customer Support

I appreciate you bringing your inquiry to our attention, lululiz25. Let's get down to business and get this resolved.

What phone are we working with? Is your family on Verizon Wireless or another carrier? Are they able to send pictures to other users?

YosefT_VZW
Follow us on Twitter @VZWSupport

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