Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Unable to send text messages

So I'm having a similar problem.  I can send text messages to everyone but my wife who also has an iPhone.

She can send text messages to me but when I send her a message or reply to one from her the text does not get sent.

The progress bar moves across the screen but stops short of reaching the end, and no sound for message sent is played.

This started after the os update.  Had phones for almost 2 years, no problems till now.

Went to the Verizon store for help but they said they had never heard of such a problem.  So no help there.

The one person that I need to be in contact with and I can't.

Anyone have any ideas 


>> Branched from an earlier discussion <<

Message was edited by: Verizon Moderator

Labels (1)
Re: Unable to send text messages


Did a chat with Version support.  The guy knew the problem right off the bat....

After the iPhone update Apple is having problems with iMessaging between phones using the same Apple account, ie multiple devices on same account.

This now does not work all the time, so until apple fixes the problem don't use iMessaging, turn it off on the phone.