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Hello,
When I use Verizon Message+ app to text a picture, after I tap a picture to attach it to a text message, I get the error: Unfortunately, Message+ has stopped.
I already force stopped the app, cleared the data and cache, and restarted. The error persists.
When I go to the Play Store to attempt to update the Verizon Messages app, I get the message: ! Your device isn't compatible with this version.
My current app version in "app info" is reported as 5.5.4
See thread linked below.
I CAN tap and hold the picture, tap Attach, and then the picture will attach to the message. But I cannot simply tap the picture to attach it to the message.
Is there a way to fix this error?
I recently bought this phone (HTC One M8) and it just had a factory reset; this is the only error I have experienced so far with this phone.
Re: I recently updated to Lollipop and Verizon Message+ will not attach pictures.
Solved! Go to Correct Answer
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HI berktown,
RE - 'not compatible' error message
Please follow these steps to resolve the issue. Hopefully it will also resolve the photo attach issue.:
Go to Application Manager> Select Google Play Store – Select ‘Clear Data’. Try the update install again.
If you need more assistance, let us know.
THANK YOU,
ALIE @ VERIZON MESSAGES
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Its happening to me aswell and theres no update
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