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Unread message counter gone crazy

I have an HTC Imagio and every so often I will send a message to someone and it will mistakenly send it to myself. When it does this, it creates an unread message in my message counter but there are no unread messages. I also have unread/unsent messages in my Outbox that do not exist either.

I want to throw my phone against a wall because it's telling me I have 7 unread messages in my Inbox and I do not. I've tried taking out the battery, powering down the phone randomly, making sure the messages are being sent to someone other than myself - basically everything outside of resetting my phone which I don't want to do.

Has anyone had this problem before and if so, how did you fix it?

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Re: Unread message counter gone crazy
Not applicable

Hello allyk86. Thank you for sharing your issue and I understand how this issue would be very nerve wrecking. I have seen some other reports of this issue and our product team recommends downloading this hot fix to your phone Please click on FixUnreadCount.exe under download on that page (from your phone) and let me know if this resolves your issue.




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