Usage not complete
Emfactor
Enthusiast - Level 1

I've seen a CHANGE in usage that shows online. The hubby has an iphone & I have android. I understand that his texts sent iphone to iphone won't show on usage..... but until recently OUR messages showed since I use android. But a few months ago, it began only showing PICTURE messages that he sends/receives. Unless it's a pic/video, his usage shows NO texts messages, even to/from androids like mine. What changed?

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Re: Usage not complete
vzw_customer_support
Customer Service Rep

Emfactor, we know it's important to manage your usage, and we're happy to shed some light on your concerns. To better assist, we'll be sending a Private Note. 

 

~Izzy

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