Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Usage
lawaters14
Member

Why cant your  usage back past 30 days

 

 

 

 

Re: Usage
vzw_customer_support
Customer Support

lawaters14, call history is available for up to 18 months online. Messaging history is available for up to 90-days (as more messages are used per month than calls and therefore takes much more server space to store) as shown here:  https://www.verizonwireless.com/support/text-messaging-faqs/#message-usage. Customers have always had the option of saving the usage details from My Verizon onto their computer or phone if needing call, messaging or data usage details past the time frame that detail stores in My Verizon.

 

EbonyR_VZW

0 Likes