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Using Message+ when phone is off
philw1959
Member

Will message+ still work if my phone is turned off? I was trying to use message+ via my android tablet while the phone was off but it did not receive a text message that I was expecting, same result in the browser and Verizon webpage messaging on desktop computer. Does the sim need to be active on the network to send/receive messages via Message+?

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Re: Using Message+ when phone is off
vzw_customer_support
Customer Support

Being able to receive text messages via the Message Plus app when your phone is turned off is very important, philw1959.  If your device is turned off, you should still receive your messages on the Message Plus website.  If your SIM card is not active, that can definitely cause some issues.  I use the same feature and I had my phone turned off and my new messages showed up on the website immediately. 

 

 

 

Adam_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Using Message+ when phone is off
philw1959
Member

Thanks, Maybe I didn't wait long enough for it to come through.

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Re: Using Message+ when phone is off
klecompte
Member

I have the same issue. I can see text messages that arrived before the phone was turned off, but no new messages after the phone was turned off.  I'm using the Verizon website web.vma.verizon.com.

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Re: Using Message+ when phone is off
KH-cathy29811
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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