Using messenger+ on non cellular iPad Air. Stopped working yesterday.
Chris_Gregerson
Enthusiast - Level 1

Messenger on my non cellular equipped iPad Air stopped working yesterday.  I have a Verizon phone. Messenger will not send me the QR code to reinitiate the service. What can I do?

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2 Replies
vzw_customer_support
Customer Service Rep

Hello, Chris. Thank you for reaching out to us about your message+ not working. We are happy to try and get the app to stop working. When did it stop working?

*Hannah

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jav6
Champion - Level 3

@Chris_Gregerson wrote:

Messenger on my non cellular equipped iPad Air stopped working yesterday.  I have a Verizon phone. Messenger will not send me the QR code to reinitiate the service. What can I do?


I have an iPad Air that I use Message+ Integrated with my phone and it works.  It, however, is a line on my account with a number but for data only, no cell service.  Is your iPad Air on your account?  What software version is your iPad Air?  Mine is an old one that cannot be updated, running v12.5.7.

...Just another VZW customer...trying to offer some assistance...
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