Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
VERIZON MESSAGE + Not working
CherylVineyard

Good Day all!

I have recently upgraded my phone (the new LG V30s THINQ) and reinstalled the app-version 6.6.6. At first the app worked perfectly. Suddenly it stopped working, now it won't send and my messages.  When I send my messages/texts, I get a pop-up prompt saying that my text has failed. Retry re-sending? It prompts 3 times, and then I get a banner that says FAILED.  I've tried several things- uninstalling and reinstalling to no avail..

I am posting for help, hopefully someone has had the same problem and has been able to figure out how to get past this issue.

TIA!!

Labels (1)
0 Likes
Re: VERIZON MESSAGE + Not working
vzw_customer_support
Customer Support

CherylVineyard, congratulations on your upgrade. I'm sorry to hear that your Verizon Messages+ isn't working. Did it work on your new phone before you installed the latest version? Is anything else acting up on your phone?

 

Joel_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes