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VERIZON MESSAGE + Not working
CherylVineyard

Good Day all!

I have recently upgraded my phone (the new LG V30s THINQ) and reinstalled the app-version 6.6.6. At first the app worked perfectly. Suddenly it stopped working, now it won't send and my messages.  When I send my messages/texts, I get a pop-up prompt saying that my text has failed. Retry re-sending? It prompts 3 times, and then I get a banner that says FAILED.  I've tried several things- uninstalling and reinstalling to no avail..

I am posting for help, hopefully someone has had the same problem and has been able to figure out how to get past this issue.

TIA!!

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Re: VERIZON MESSAGE + Not working
vzw_customer_support
Customer Support

CherylVineyard, congratulations on your upgrade. I'm sorry to hear that your Verizon Messages+ isn't working. Did it work on your new phone before you installed the latest version? Is anything else acting up on your phone?

 

Joel_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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