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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***

Good Day all!

I have recently upgraded my phone (the new LG V30s THINQ) and reinstalled the app-version 6.6.6. At first the app worked perfectly. Suddenly it stopped working, now it won't send and my messages.  When I send my messages/texts, I get a pop-up prompt saying that my text has failed. Retry re-sending? It prompts 3 times, and then I get a banner that says FAILED.  I've tried several things- uninstalling and reinstalling to no avail..

I am posting for help, hopefully someone has had the same problem and has been able to figure out how to get past this issue.


Labels (1)
Re: VERIZON MESSAGE + Not working
Customer Support

CherylVineyard, congratulations on your upgrade. I'm sorry to hear that your Verizon Messages+ isn't working. Did it work on your new phone before you installed the latest version? Is anything else acting up on your phone?


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