Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
VZ Message plus stopped working...crashes continually
df03438
Member

VZ Message plus worked  all day. suddenly wont start..keeps crashing. removed all cache, uninstalledd, rebooted and reinstalled same issue.  Using PIXEL XL latest PIE Release.

0 Likes
Re: VZ Message plus stopped working...crashes continually
df03438
Member

Noticed several other users reporting same issue


@df03438 wrote:

VZ Message plus worked  all day. suddenly wont start..keeps crashing. removed all cache, uninstalledd, rebooted and reinstalled same issue.  Using PIXEL XL latest PIE Release.


 

0 Likes
Re: VZ Message plus stopped working...crashes continually
vzw_customer_support
Customer Support

I am so sorry you are going through this and I see you had a Message plus issue two days ago.  Are you still having the same issue today? Please uninstall the app and reinstall, then restart your device for this to be corrected. Here is a link to help.

http://spr.ly/6609E0DuN

 

TinaN_VZW


Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

 

0 Likes
Re: VZ Message plus stopped working...crashes continually
vzw_customer_support
Customer Support

I see you had a Message plus issue two days ago. I am so sorry that happened. Are you still having the same issue today? Please uninstall the app and reinstall, then restart your device for this to be corrected. Here is a link to help.

http://spr.ly/6609E0DuN

 

TinaN_VZW


Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

_VZW

0 Likes