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Validation code text messages not showing on Web App
sharonbje
Newbie
‎11-19-2019 07:00 AM

I am not getting most of my validation codes in the Web App. For instance, if I log onto Google and it uses two-factor authentication, I need to get that code when I don't have my phone. However, these don't come through.

 

Any suggestions?

 

Thanks,


Sharon

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4 Replies
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Re: Validation code text messages not showing on Web App
jav6
MVP
MVP
‎11-19-2019 08:21 AM

Some validation codes for security may be sent to the primary device only.  Maybe an agent can chime in here?

...Just another VZW customer...trying to offer some assistance...
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Re: Validation code text messages not showing on Web App
Ann154
Super User
Super User
‎11-19-2019 08:53 AM

Please read this thread for your answer.

 

https://community.verizonwireless.com/t5/Verizon-Messages/Message-not-showing-all-messages-on-deskto...

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Validation code text messages not showing on Web App
user73
Newbie
‎10-19-2021 11:23 AM

The Verizon tool doesnt send them through.

I had to stop using it because it wont do 2fa on a computer.

I found Google's Messages for web to work OK.

It has some issues, like all the messages are routed via your phone and data plan, but at least it works.

 

 

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Re: Validation code text messages not showing on Web App
KH-cathy29811
Moderator
Moderator
‎10-19-2021 12:51 PM

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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