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Verification Code texts being sent to the wrong number
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Recently a family member tried signing into his Verizon account only to have the verification code be sent to 5959 number which none of us have. Is there a way to have the verification code sent to his email instead or some other alternative?
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kohei1, we want to make sure that your family is able to manage their account online. Please tell us, is this a mobile account, or are you trying to manage a 5G/LTE Home Internet device?
~Izzy

