Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Verizon Message app stopped making sound when text received
DARORS4
Member

A few days ago, the messages app stopped making sound or notification on my Note 5 when a text is received. I checked all the obvious settings in the app and in my sound and notification settings in android. Everything is fine and I hadnt changed anything anyway. So is it a problem with the app or an update?

Labels (1)
0 Likes
Re: Verizon Message app stopped making sound when text received
vzw_customer_support
Customer Support

Having your phone notify you of a text is important to staying in contact with friends and family Darors4. Thanks for checking the settings on your device. Have you performed any recent software updates? Are you using a 3rd-party messaging application or sound application on your phone?


KinquanaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Verizon Message app stopped making sound when text received
DARORS4
Member

No recent updates. I also use google voice message app but it has never caused a problem before

0 Likes