Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Verizon Message+ group texting, no notification
RAZAH42
Member

When I receive group texts, I do not get a notification. When I unlock my phone, it has a number attached to the Verizon Message+ app icon (showing the number of texts I missed) and when I open it, I can see each person that responded with a button saying "Download". I have to click each button to see the conversation. Same thing happens when someone sends me a picture message. I'm sure this is a setting that I'm overlooking but I don't know which one. Can you please help me figure this out? Thanks in advance!

Labels (1)
Tags (1)
0 Likes
Re: Verizon Message+ group texting, no notification
vzw_customer_support
Customer Support

Good day RAZAH42, we want to resolve your messaging issue. Can you tell us what phone you have? Is this a new issue for you? Please let us know if you were able to use the services in the past we will help you here. BobbyN_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Verizon Message+ group texting, no notification
vzw_customer_support
Customer Support

RAZAH42 We don't want you to feel left out because of missed notifications. Let's figure out how you can receive group messaging alerts. When did you begin to notice that notifications weren't being received for group messages? What happens when you receive an individual text using Verizon Messages+? In addition, tell us if you're connected to the Verizon 4G LTE network or using WiFi when accessing Verizon Messages+.

 

SheritaH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Verizon Message+ group texting, no notification
bamps1213
Member

what is the answer to this problem?