Verizon Message+ not working on PC or webiste
danestok
Enthusiast - Level 1

Keep getting a blank screen on any browser type and web client. Any why this is happening?

https://ibb.co/m532W7j 

 

 

Re: Verizon Message+ not working on PC or webiste
teh721
Enthusiast - Level 2

Getting the same thing on both Edge and Firefox today, was working this morning and now just a blank screen

Re: Verizon Message+ not working on PC or webiste
OV3RCLOCK
Enthusiast - Level 1

Text online isn't working for me either. I tried Chrome and Edge in a regular window and an incognito window with no luck. This is a screenshot of the Chrome Console by hitting F12. Lots of errors on the page.

console.jpg 

Re: Verizon Message+ not working on PC or webiste
hotmustard
Enthusiast - Level 2

Bump.  Same.

Tags (1)
Re: Verizon Message+ not working on PC or webiste
rdconrad78
Enthusiast - Level 3

no fix no response. unacceptable. this happens on this same venue way too often. 

Re: Verizon Message+ not working on PC or webiste
neverknowtillyoutry3
Enthusiast - Level 2

I am having the same problem since yesterday morning. Tried 2x last night to chat with a rep and got no help. Thinking of switching carriers. 

Screenshot_20220608-084521_Edge.jpg

Re: Verizon Message+ not working on PC or webiste
rdconrad78
Enthusiast - Level 3

calls need to be made because the reps here from verizon only repeat our questions and say sorry we are having trouble please describe again.... grrr hamster wheel here

Re: Verizon Message+ not working on PC or webiste
hotmustard
Enthusiast - Level 2

Google Voice is a powerful backup at times like these

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Re: Verizon Message+ not working on PC or webiste
teh721
Enthusiast - Level 2

Seeing similar messages in the console:

pc_m1.js?v=d9yv6wlXayhDM5CnhOZvku:49

Uncaught TypeError: Cannot read properties of undefined (reading 'AUTOREPLY_TO_ADD')
at pc_m1.js?v=d9yv6wlXayhDM5CnhOZvku:49:202
(anonymous) @ pc_m1.js?v=d9yv6wlXayhDM5CnhOZvku:49
pc_m2.js?v=d9yv6wlXayhDM5CnhOZvku:52

Uncaught TypeError: Cannot read properties of undefined (reading 'imBaseUrl')
at pc_m2.js?v=d9yv6wlXayhDM5CnhOZvku:52:455
(anonymous) @ pc_m2.js?v=d9yv6wlXayhDM5CnhOZvku:52
Message.do?s=qiEhwCtIsUxfLQ01:1978

Uncaught TypeError: Cannot read properties of undefined (reading 'fireEvent')
at Message.do?s=qiEhwCtIsUxfLQ01:1978:33
at mootools-core-more-1.6.0.min.js:6:25489
at Array.forEach (<anonymous>)
at Function.forEach (mootools-core-more-1.6.0.min.js:5:2678)
at Array.each (mootools-core-more-1.6.0.min.js:5:4528)
at fireEvent (mootools-core-more-1.6.0.min.js:6:25450)
at HTMLDocument.l (mootools-core-more-1.6.0.min.js:7:24674)

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Re: Verizon Message+ not working on PC or webiste
vkterry18
Enthusiast - Level 1

I got through. Apparently a developer issue and they were notified twice. However, that can take up to 24-48hrs. I tried 2 different times and told them I will switch carriers if this cannot be fixed. Hopefully a solution soon