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Keep getting a blank screen on any browser type and web client. Any why this is happening?
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Getting the same thing on both Edge and Firefox today, was working this morning and now just a blank screen
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Text online isn't working for me either. I tried Chrome and Edge in a regular window and an incognito window with no luck. This is a screenshot of the Chrome Console by hitting F12. Lots of errors on the page.
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Bump. Same.
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no fix no response. unacceptable. this happens on this same venue way too often.
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I am having the same problem since yesterday morning. Tried 2x last night to chat with a rep and got no help. Thinking of switching carriers.
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calls need to be made because the reps here from verizon only repeat our questions and say sorry we are having trouble please describe again.... grrr hamster wheel here
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Google Voice is a powerful backup at times like these
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Seeing similar messages in the console:
pc_m1.js?v=d9yv6wlXayhDM5CnhOZvku:49
Uncaught TypeError: Cannot read properties of undefined (reading 'AUTOREPLY_TO_ADD')
at pc_m1.js?v=d9yv6wlXayhDM5CnhOZvku:49:202
(anonymous) @ pc_m1.js?v=d9yv6wlXayhDM5CnhOZvku:49
pc_m2.js?v=d9yv6wlXayhDM5CnhOZvku:52
Uncaught TypeError: Cannot read properties of undefined (reading 'imBaseUrl')
at pc_m2.js?v=d9yv6wlXayhDM5CnhOZvku:52:455
(anonymous) @ pc_m2.js?v=d9yv6wlXayhDM5CnhOZvku:52
Message.do?s=qiEhwCtIsUxfLQ01:1978
Uncaught TypeError: Cannot read properties of undefined (reading 'fireEvent')
at Message.do?s=qiEhwCtIsUxfLQ01:1978:33
at mootools-core-more-1.6.0.min.js:6:25489
at Array.forEach (<anonymous>)
at Function.forEach (mootools-core-more-1.6.0.min.js:5:2678)
at Array.each (mootools-core-more-1.6.0.min.js:5:4528)
at fireEvent (mootools-core-more-1.6.0.min.js:6:25450)
at HTMLDocument.l (mootools-core-more-1.6.0.min.js:7:24674)
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I got through. Apparently a developer issue and they were notified twice. However, that can take up to 24-48hrs. I tried 2 different times and told them I will switch carriers if this cannot be fixed. Hopefully a solution soon