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Verizon Message+ not working on PC or webiste
danestok
Member

Keep getting a blank screen on any browser type and web client. Any why this is happening?

https://ibb.co/m532W7j 

 

 

Re: Verizon Message+ not working on PC or webiste
teh721
Member

Getting the same thing on both Edge and Firefox today, was working this morning and now just a blank screen

Re: Verizon Message+ not working on PC or webiste
OV3RCLOCK
Member

Text online isn't working for me either. I tried Chrome and Edge in a regular window and an incognito window with no luck. This is a screenshot of the Chrome Console by hitting F12. Lots of errors on the page.

console.jpg 

Re: Verizon Message+ not working on PC or webiste
hotmustard
Member

Bump.  Same.

Tags (1)
Re: Verizon Message+ not working on PC or webiste
rdconrad78
Member

no fix no response. unacceptable. this happens on this same venue way too often. 

Re: Verizon Message+ not working on PC or webiste
neverknowtillyoutry3

I am having the same problem since yesterday morning. Tried 2x last night to chat with a rep and got no help. Thinking of switching carriers. 

Screenshot_20220608-084521_Edge.jpg

Re: Verizon Message+ not working on PC or webiste
rdconrad78
Member

calls need to be made because the reps here from verizon only repeat our questions and say sorry we are having trouble please describe again.... grrr hamster wheel here

Re: Verizon Message+ not working on PC or webiste
hotmustard
Member

Google Voice is a powerful backup at times like these

0 Likes
Re: Verizon Message+ not working on PC or webiste
teh721
Member

Seeing similar messages in the console:

pc_m1.js?v=d9yv6wlXayhDM5CnhOZvku:49

Uncaught TypeError: Cannot read properties of undefined (reading 'AUTOREPLY_TO_ADD')
at pc_m1.js?v=d9yv6wlXayhDM5CnhOZvku:49:202
(anonymous) @ pc_m1.js?v=d9yv6wlXayhDM5CnhOZvku:49
pc_m2.js?v=d9yv6wlXayhDM5CnhOZvku:52

Uncaught TypeError: Cannot read properties of undefined (reading 'imBaseUrl')
at pc_m2.js?v=d9yv6wlXayhDM5CnhOZvku:52:455
(anonymous) @ pc_m2.js?v=d9yv6wlXayhDM5CnhOZvku:52
Message.do?s=qiEhwCtIsUxfLQ01:1978

Uncaught TypeError: Cannot read properties of undefined (reading 'fireEvent')
at Message.do?s=qiEhwCtIsUxfLQ01:1978:33
at mootools-core-more-1.6.0.min.js:6:25489
at Array.forEach (<anonymous>)
at Function.forEach (mootools-core-more-1.6.0.min.js:5:2678)
at Array.each (mootools-core-more-1.6.0.min.js:5:4528)
at fireEvent (mootools-core-more-1.6.0.min.js:6:25450)
at HTMLDocument.l (mootools-core-more-1.6.0.min.js:7:24674)

0 Likes
Re: Verizon Message+ not working on PC or webiste
vkterry18
Member

I got through. Apparently a developer issue and they were notified twice. However, that can take up to 24-48hrs. I tried 2 different times and told them I will switch carriers if this cannot be fixed. Hopefully a solution soon