Verizon Message+ not working on PC or webiste

[teh721]

Appears to be back up and running on Edge around 3:30EST today finally

[hotmustard]

Back up for me this morning as well

[vzw_customer_support]

danestok, we are here for your support. Is this concern still occurring? Can you please confirm that your web browser is up to date along with the Messages+ application? 

-Sylvia

[vzw_customer_support]

Hello we would be more than happy to assist you! Please follow and send us a DM.*Leyla

[vzw_customer_support]

Hello, OV3RCLOCK. We want to ensure you receive the assistance you need to resolve this issue. We are sending you a Private Note to assist you further. 

*Cassie

[jav6]

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@vzw_customer_support wrote:

Hello, OV3RCLOCK. We want to ensure you receive the assistance you need to resolve this issue. We are sending you a Private Note to assist you further. 

*Cassie

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The issue was fixed sometime Wednesday afternoon and is still working today.

[vzw_customer_support]

Good morning, rdconrad78. We do not see issues with Message+ on our end. When did you start having issues with it on your PC or Website?

Please clear cookies and temp files on your internet browser and test. Keep us posted. -Antonio

[vzw_customer_support]

Good morning, teh721. We noticed your post, and we want to help as we want you to have a great experience. Your post is from 2 days ago (6/8/2022), are you still experiencing issues with messages online with your computer?

If yes, please clear cookies and temp files and test. Keep us posted. -Antonio

[vzw_customer_support]

Fantastic! Thanks for the update, teh721. We are happy to see that all is good and back to normal. Please keep in mind that you have other options to contact us for immediate support at this link https://www.verizon.com/support/contact-us/#mobile#mobileaccountmanagement if you need help in the future. Have a fabulous day!

-Antonio