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At my work computer - I used the Verizon chat to report the issue. During that session we identified that the messages display when I am logged into the phone number 1 on our account. They do NOT display when I am logged into the phone number 2 on our account. Both numbers are account managers. I am using IE and edge. Same answer for both of those. The agent said he could find no history of other people complaining about issues with messages and that he would report it. The blog message board clearly shows many are having issues starting with in the last month or so.
At home, I am able to get messages to work on Firefox using phone number 1. And, I am able to get messages to display on Chrome using phone number 2
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I appreciate the added details, TDIRK1. What version of the app are you using on both phones? Does line 2 not work on Firefox, IE, Edge on both computers you tried? Does it only work on Chrome at your home?
DerekR_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Hi Derek,
i do not have Firefox. It's fine. I will go to the store one day and see if
it can be fixed. I really don't get good reception in my house so it
doesn't matter.
Jackie
On Fri, Oct 26, 2018 at 12:09 PM derekr_vzw <forums@verizonwireless.com>
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VZ sux. wish they had an for windows 10 but nope. heyzeus fuking chrise
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We want to ensure we address your matter appropriately. As your message isn't clear, please restate your concern.
EbonyR_VZW
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