Verizon Messages (Message+) not sending media
Enthusiast - Level 1

The phone is an S9+.

MMS media will not send through Message+.

Images hang forever on "sending", and videos immediately fail.

There is no way to cancel and retry sending images, and when I try to resend videos I get the error message: "Can not resend this failed video message" (poor grammar and all).

I can send media just fine using other messaging apps. The problem occurs both on and off wifi.

I've tried restarting, and have verified everything is up to date.

Tags (3)
Re: Verizon Messages (Message+) not sending media
Customer Service Rep

lrub, I rely on text to communicate, so I know how important a resolution is to keep you connected. We are here to assist. How is cellular data working for other apps and the web? Do standard text messages go through?