Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Verizon Messages Plus App
CURTNDI65
Member

Would like to use Verizon Messages Plus App on my tablet. Am unable to scan the QR code provided by Verizon to the tablet. The tablet scan bar moves up/down but does not read QR code. For laptop, recd a letter/digit code from Verizon and it worked fine. Any suggestions?

Labels (1)
Re: Verizon Messages Plus App
vzw_customer_support
Customer Support

Thank you for the details, we want you to be able to use our Verizon Messages aplication on your tablet, to verify the details, what make and model is your tablet? Does it give you an option to enter a code instead of sanning the QR code?

Paloma_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Verizon Messages Plus App
vzw_customer_support
Customer Support

Hello, CURTNDI65!

 

We know how important it is to be able to use your device when you need to and how you want to. Let's get you the text messages that you need to receive. Is your tablet/applications all fully up to date?

 

FranklinM_VZW

Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes
Re: Verizon Messages Plus App
CURTNDI65
Member

Yes, tablet apps up to date. No, did not receive option to enter

digit-letter code. Thanks.

Re: Verizon Messages Plus App
CURTNDI65
Member

It's a Kindle Fire 10 set to use google play store apps. No option to use other than QR code to activate Verizon Messages+. Thanks.

0 Likes
Re: Verizon Messages Plus App
vzw_customer_support
Customer Support

CURTNDl65, I appreciate the information you provided. Being able to use the Verizon Messages or the Message+ application on your tablet is convenient, and we certainly want you to be able to use it if it's compatible with your tablet. If "Verizon Messages" or "Message+" is listed in the Google Play Store search results, your device is supported. If one of those isn't listed, the application isn't supported on your device. Does this information help?

-Jacob_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Verizon Messages Plus App
CURTNDI65
Member

Message+ was downloaded from the Google Play Store. Opens fine and a

scan window opens with a bars that traverses up and down. Have opened

the msg containing the QR code on my iphone and held the QR code over

the bar code window. Nothing happens. Is procedure being used correct?

Re: Verizon Messages Plus App
Ann154
Community Leader
Community Leader

Usually you need aim the tablet's camera at the QR code for it to register? Are you doing that?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Verizon Messages Plus App
CURTNDI65
Member

Yes, to no avail. Have even added a scan app to the tablet. It will read

the code but no help in activation. Think I'll give up for now. Message+

works well on cell phone and laptop. Thanks.

Re: Verizon Messages Plus App
vzw_customer_support
Customer Support

Staying connected is certainly important. We want to ensure we are calibrated fully. Can you please tell us more about the QR code? Are you looking to use this to register the tablet for Verizon messages?

 

Jaime_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes