Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Verizon Messages Web Interface Keeps Asking Me to Login

Since about Nov. 20, my Verizon Messages web page doesn't seem to remember my login credentials even though I always make sure the "remember me" box is checked. It is very frustrating because I use my Verizon Messages web page all day long. Before a couple of weeks ago, I could go as long as several days before having to re-login. Now, I'm asked multiple times everyday. Having to re-login is a waste of my time.

Additionally, my husband started having the same problem on his Verizon Messages web page at the same time. He uses browses with Safari on his Mac computer. So based on this, I assume that whatever has changed is browser / operating system independent.

Can you please help me?




Phone: Samsung Galaxy S4

App: Verizon Messages Webpage

Browser:Chrome 47.0.2526.73 m

Operating System: Windows 7 Professional, 64-Bit


Labels (1)