Verizon Messages Web Interface Keeps Asking Me to Login

[josmcm]

Since about Nov. 20, my Verizon Messages web page doesn't seem to remember my login credentials even though I always make sure the "remember me" box is checked. It is very frustrating because I use my Verizon Messages web page all day long. Before a couple of weeks ago, I could go as long as several days before having to re-login. Now, I'm asked multiple times everyday. Having to re-login is a waste of my time.

Additionally, my husband started having the same problem on his Verizon Messages web page at the same time. He uses browses with Safari on his Mac computer. So based on this, I assume that whatever has changed is browser / operating system independent.

Can you please help me?

Thanks,

Josephine

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Phone: Samsung Galaxy S4

App: Verizon Messages Webpage

Browser:Chrome 47.0.2526.73 m

Operating System: Windows 7 Professional, 64-Bit

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