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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Verizon Messages no longer Functions

I have been using the Verizon Messages app that works with Windows on my desktop for months. All of a sudden a few weeks ago, it just stops working. When I called Verizon, it took the rep several minutes to discover there was an internal technical problem that she claimed was being worked on, but it is now several weeks later and the app still does not function.  Can anyone explain what is going on?  Is there another app that can be used in its place for my desktop?  Are they really working to resolve the issues?  I have been a Verizon customer for 20 years, I stay with Verizon because they seem to stand for excellence in all that they do. This time however, something is very wrong.