Verizon Messages not receiving SMS
GillianPem
Newbie

HI!

I have been using Verizon messages on my iPhone and iPad with no issues. As of yesterday, Messages is bo longer receiving SMS or syncing. I can send messages, but that's it. Help is appreciated. Thank you!

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Re: Verizon Messages not receiving SMS
Acrillix
Specialist - Level 2

This issue has already been reported and Verizon Messages team has been engaged. Something goofy happened with the newest update. Affecting many devices.

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Re: Verizon Messages not receiving SMS
amberk_vzw
Verizon Employee
GillianPem-

I love being able to use the Verizon Messages+ application with my Apple devices as well. I certainly want to make sure that we get to the bottom of this right away! When this started happening, did you make any changes to your devices (new software updates, new applications, etc)? When your phone is connected to data, do you receive any Messages+ message or only through your native message app?

AmberK_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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