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Verizon Messages not showing sent text
mach111
Member

When I send a text from my Samsung phone it does not show up on Verizon Messages in a browser. It did up until recently 

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Re: Verizon Messages not showing sent text
jav6
Sr. Member

@mach111 wrote:

When I send a text from my Samsung phone it does not show up on Verizon Messages in a browser. It did up until recently 


Are you using the Verizon Message+ app on your phone?  There have been ongoing syncing issues with the Message+ service and desktop app/browser access.  We've been waiting for the Verizon Messaging Team to resolve/address/respond to this for months.

...Just another VZW customer...trying to offer some assistance...
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Re: Verizon Messages not showing sent text
vzw_customer_support
Customer Support

mach111 Can you tell us if you recently updated the software on your phone or is there an update available on either the phone or the Verizon Messaging apps?

-Dolores

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Re: Verizon Messages not showing sent text
mach111
Member

Can't remember if my Samsung did an update.

I only use Verizon messaged on Google Chrome browser, never the app

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Re: Verizon Messages not showing sent text
mach111
Member

Like I said before only texts I send from my samsung to just 1 number are not showing up on verizon messages when I log into the web browser. Now I also noticed they are not showing up in my Verizon Text Log.  I understand iphone to iphone doesn't show up.  But this is coming from my samsung s10.

 

Re: Verizon Messages not showing sent text
vzw_customer_support
Customer Support

Let's ensure that we have all the details. A private message is being sent to assist you further.

-Sean

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Re: Verizon Messages not showing sent text
rdconrad78
Member

If you ever get the correct answers let me know. I have been trying and they say its only me. Go figure. 

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Re: Verizon Messages not showing sent text
vzw_customer_support
Customer Support

Thank you. What is your full, legal name?

*Breanna

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Re: Verizon Messages not showing sent text
vzw_customer_support
Customer Support

Please disregard our previous response, and meet us back in the Private Note.

*Breanna

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Re: Verizon Messages not showing sent text
vzw_customer_support
Customer Support

rdconrad78, is the other user a Samsung user too? 

 

-Nicci

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