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Verizon Messages not working completely on latest macOS
blibman
Member

Many times all I get is a box, but the text in the box is not appearing at all.  Others have reported this in the discussions.  When will this be fixed?

Thanks.

PS  Also would like option to sync with Google Contacts instead.

Brian

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Re: Verizon Messages not working completely on latest macOS
vzw_customer_support
Customer Support

Thank you for reaching out to us, blibman. It's important to us that we take a closer look at the phone and application to solve this concern. Let's gather a few more details and work towards a solution.

May we please have the make/model of your phone? Besides the software update, have you made any other changes to the phone?

SteveR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Verizon Messages not working completely on latest macOS
blibman
Member

The problem is not on the phone, it is in the MacOS desktop app.

This started when MacOS Sierra was released.

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