Verizon Messages + online
JohnBon2020
Newbie

Does anyone know why there would be messages missing from the Verizon Messages online.  We  sent and received messages on our phones but wen we went to use the online messaging they weren't listed.  It's not all messages just a few here and there.  Hope someone might have seen this before.

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jav6
Champion - Level 3

@JohnBon2020 wrote:

Does anyone know why there would be messages missing from the Verizon Messages online.  We  sent and received messages on our phones but wen we went to use the online messaging they weren't listed.  It's not all messages just a few here and there.  Hope someone might have seen this before.


What phones, make/model, are you having these issues with?  Anything unique/common with missing messages, e.g. SMS or MMS, or to/from specific contacts with certain phone models?

...Just another VZW customer...trying to offer some assistance...
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JohnBon2020
Newbie

The phone is newish, Samsung Galaxy A50....  Like a said its not all the messages.  

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