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Verizon Messages web app sent messages not showing up on phone app
nrkpt14
Member

When I send a message from the Verizon Messages website on my pc the sent message does not sync with my phone (Samsung GS4).  I just started using this a few days ago, so it is the latest version.  Sent and received messages from my phone show up on my phone and one the website, and sent and received from the website show up on the website, but sent messages from the website don't show up on my phone.  Any ideas?

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Re: Verizon Messages web app sent messages not showing up on phone app
vzw_customer_support
Customer Support

nrkpt14,

Oh no, I am sorry to hear you are not seeing the messages sent from the web on your phone. Are you looking for the messages on the actual Verizon Messages app? Is the phone properly setup?

KarenC_VZW
Follow us on Twitter @VZWSupport

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Re: Verizon Messages web app sent messages not showing up on phone app
rgsummerlin
Member

mine just started doing that as well.  i've been getting messages on my iphone and via imessage both. now the new message will come up on my screen as a banner and when i swipe to go to the full message, it is not in the verizon messages.  what is going on?

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Re: Verizon Messages web app sent messages not showing up on phone app
vzw_customer_support
Customer Support

Lets get everything sorted out rgsummerlin! Which iPhone do you have? Is this happening each time or intermittently?

AshleyS_VZW
Follow us on Twitter @VZWSupport

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