Verizon Messenger Missing Gifs
Taytay1203
Enthusiast - Level 1

I am missing the options for adding Gifs in my messenger. Where did they go?

1 Solution
vzw_customer_support
Customer Service Rep

We want you to enjoy the features that our messaging application offers. With regard to the current application we do not have an option to attach GIFs in a message. We are always making updates to our services and products, so this may be one that we add in the near future.

~Maria

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14 Replies
Stillersrock
Enthusiast - Level 1

It just vanished? Where did it go?

jav6
Champion - Level 3

@Taytay1203 wrote:

I am missing the options for adding Gifs in my messenger. Where did they go?


The SEARCH option (and maybe other features) in Verizon Message+ was removed with the update 10/20.  Is that where you were getting your Gifs?

https://community.verizon.com/t5/Verizon-Messages/Change-to-media-in-Conversations-Notification/m-p/...

...Just another VZW customer...trying to offer some assistance...
stillersfan
Enthusiast - Level 2

thanks this is surreal

 

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Titantider
Enthusiast - Level 2

So basicly from what I have read, Verizon took away the search option and added Yelp.

I guess this is another example of money over satisfied customers. 

Mindywink
Enthusiast - Level 1

How the heck does yelp replace gifs? Ridiculous 

vzw_customer_support
Customer Service Rep

We want you to enjoy the features that our messaging application offers. With regard to the current application we do not have an option to attach GIFs in a message. We are always making updates to our services and products, so this may be one that we add in the near future.

~Maria

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Kcdc2
Enthusiast - Level 1

So in other words take a feature people like and is functional.  Break it. Then maybe we’ll fix it later.   This free agent will be looking at Consumer Cellular or T-Mobile if this function isn’t restored before 2024.

Mashooter
Enthusiast - Level 1

This is an unnecessary "update" removing a common use function within Messenger + for yelp that already has a dedicated app for those who WANT it.

What a ridiculously poor decision / idea Verizon!!

The GIFs option best be restored in the coming weeks or I will be moving on to a gif friendly messaging service provider. 

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ttown520
Newbie

Why take away GIF? Verizon is only about money. Poor customer service. Add the search feature back to message

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Titantider
Enthusiast - Level 2

Does Verizon I-Phone users have this same issue? 

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Mindywink
Enthusiast - Level 1

have you found an answer? This is super annoying that this just disappeared!

BBcat8
Enthusiast - Level 1

Seriously where did it go? They just replaced it with yelp? Is there a way to undo the update? That does me no good and now it is so inconvenient to attach gifs and include a message with it. Please bring it back. This is an unnecessary "update" and didn't add any value to message+ IMO

bridgedynasty23

I switched over to Google keyboard on all apps. Works great. It has a built-in gif finder. It also way more of my favorite gifs that Verizon search didn't have. Hope this helps.

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vzw_customer_support
Customer Service Rep

We are here to help with your options for your favorite GIF's. To better assist, I'll be sending a Private Note, please reply to it, so we can get started.

~Maria

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