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Verizon Messenger for computer

I used to love this app.  It is one reason I stayed with Verizon because it was convenient to stay up to date with messages while on my computer (HP Spectre/Windows 10 and phone).  Now when a notification pops up just says "Verizon Messages and doesn't provide a snipit of who from or message.  It also is not keeping synched up with my phone (S10+) because if I have read the message on my phone, it still shows "unread" on my computer even after closing and re-opening.  It is a hassle to click on every meesage on my computer to make it show as "read."    I have checked my computer settings, app settings, etc., but app is not working like it used to.  

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