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Verizon Messenger
Thisidup
Newbie

My question is actually concerning Verizon messenger+. I use it on my Note 7 and LapTop, and just installed it on my Note 10.1 tablet. It installed on the tablet fine,got the activation code and it received all my contacts and messages, and receives new messages. However, as soon as I press any key on the keyboard to answer or write and text, the app stops and shuts down.  I am using Marshmallow 6. Is there a fix . . or am I missing something?

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Re: Verizon Messenger
vzw_customer_support
Customer Support

Thisidup,


That's definitely odd and we want to make sure that it works flawlessly with all your devices. Since you initially installed the application have you attempted to uninstall and resintally the Message+ application?


AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Verizon Messenger
Not applicable

HI  there,

RE: KNOWN ISSUE  

We are aware of that issue now and are working on resolving it. 

Our apologies for the inconvenience.

I should know more about this fix later this week.

THANKS,

ALIE_M

VZMESSAGES 

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Re: Verizon Messenger
Thisidup
Newbie

Have there been any more developments towards a fix for this issue? I

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Re: Verizon Messenger
pherson
Champion

Well starting for one the phone is discontinued so they aren't gonna trouble shoot the issue further.

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Re: Verizon Messenger
smcn
Newbie

I'm having the same issues on IOS 10

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