I recently had my Moto G activated with a ported number from another carrier. I can make and receive calls, but can only send out text messages. I can only receive texts from friends who also have Verizon. I have dialed *228 numerous times and contacted Customer Support via chat, but to no avail. I still can't receive text messages. Please help!!
Solved! Go to Correct Answer
Thank you Snn5. I was thinking it may have to do with the port process. Hopefully it will resolve itself in the next day or two. I appreciate your quick reply and advice.