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Verizon Portal "web based" txt messages error 403
VILLER2010
Member

Hello,

Since the recent update to the website (Verizon portal) I keep getting strange errors when attempting to check my messages or send messages. I have tried no less then 15 different computers and three different browser on all of the 15. I have used IE firefox and chrome nothing works at the moment. I had a saved link that would some times bypass the 403 error and allow me access but as of tonight it no longer seems to work at all.

The link I was using was:

https://web.vma.vzw.com/vma/redirect?goto=https%3A%2F%2Fweb.vma.vzw.com%3A443%2Fvma%2Fweb2%2FMessage...

Once logged in all i get is a page that says

403 Forbidden

The request has been refused or access is not allowed.

I have also tried clearing browser caches and reinstalled browsers. This error is  on Verizon's website end and has been annoying me a while.

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Re: Verizon Portal "web based" txt messages error 403
vzw_customer_support
Customer Support

We know how important it is to be able to keep in touch with people. It's absolutely our pleasure to assist. I'm sorry to hear that you've had so much trouble but we truly appreciate all the work you've put into resolving this by trying it on different computers and browsers. What happens when you go through the main Verizon Wireless website https://www.verizonwireless.com/solutions-and-services/apps/verizon-messages/? Have you tried to download the desktop app? Do you have any issue receiving or sending messages on your phone or tablet through Message +? 

 

Joseph_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Verizon Portal "web based" txt messages error 403
njtechguy98
Member

I have the exact same issue.  Have been using the web app for years, but starting a few weeks ago, I now get the 403 error.  Please fix ASAP.

thanks

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Re: Verizon Portal "web based" txt messages error 403
vzw_customer_support
Customer Support

We understand the urgency to get this fixed. We will submit feedback about what is going on. Have you been able to download the application using the link provided? Does the same error come up?

 

JavierMD_VZW

Follow us on Twitter @VZWSupport
If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Verizon Portal "web based" txt messages error 403
buckar00
Member

I too am having the same error.  I can't download the desktop client since I am on a work computer with Windows 7.  I've tried chrome (primary), firefox and explorer.  same response.  I've logged in thru private browsing, no luck.

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