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Re: Verizon Virtual Gift Card
vzw_customer_support
Customer Service Rep
‎10-15-2021 01:16 PM

joebwg Can you tell me when you were sent a private message?-Dolores

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Re: Verizon Virtual Gift Card
joebwg
Enthusiast - Level 3
‎10-15-2021 01:21 PM
Spoiler
 

I received one on 09/15 and another on 10/13.

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Re: Verizon Virtual Gift Card
Jewells72
Enthusiast - Level 3
‎10-15-2021 01:40 PM

Sean,

I need you to resend me the link to verify my account. I replied to your pm but didn't get a response back. @vzw_customer_support 

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Re: Verizon Virtual Gift Card
vzw_customer_support
Customer Service Rep
‎10-17-2021 01:46 PM

We have resent a Private Message. -Chris

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Re: Verizon Virtual Gift Card
Jewells72
Enthusiast - Level 3
‎10-18-2021 08:25 AM

I didn't get to the link in time. @vzw_customer_support Is there a different way I can verify my account?

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Re: Verizon Virtual Gift Card
Jewells72
Enthusiast - Level 3
‎10-25-2021 09:31 AM

@joebwg Did you finally connect and get your e-card fixed? I feel like mine is back to a stand still. No comments or pm's from @vzw_customer_support ..... can they drag this out even more? 

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Re: Verizon Virtual Gift Card
joebwg
Enthusiast - Level 3
‎10-25-2021 12:11 PM

That would be a definitive no. I think they just drag it out long enough that you just give up...

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Re: Verizon Virtual Gift Card
Jewells72
Enthusiast - Level 3
‎10-25-2021 01:22 PM

@joebwg I think you are right!!!! 3/4ths of the feeds are about the missing or incorrect info on gift cards..... 

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Re: Verizon Virtual Gift Card
Jewells72
Enthusiast - Level 3
‎10-25-2021 01:36 PM

@vzw_customer_support  when is someone going to send me a new link so I can verify my account? I have messaged back in a pm requesting this as well as commenting here. 

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Re: Verizon Virtual Gift Card
vzw_customer_support
Customer Service Rep
‎10-27-2021 09:36 AM

Jewells72,

 

I definitely apologize for the delay. I'll include a new link below.

 

By connecting with us, you grant us permission to review your services so we can offer you the best value. Refusing to authenticate will not impact your current services. It is your right and our duty to protect your account information. For quality, we may monitor and review this conversation. Visit our information collection and privacy policy to learn more at verizon.com/privacy. Please note, the link we provide has a timed expiration, so we encourage you to continue as soon as possible.

Authenticate and continue here:http://spr.ly/6000JTbmp

 

-Andrew

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