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Verizon Wireless Network Team Offers Free Network Extender - Legit or not?
ThemePro
Member

Received the following today on my phone from a number that doesn't reverse search to anything Verizon.  Also, the poor English grammar raises a flag  Is this legit or not?  

"Hello, this is Dan from the Verizon Wireless Network team. We understand you are interested in us sending out a network extender to you that can help with indoor coverage. This device is free of charge, no cost to your plan. Before we send it out just need to confirm the following. 1. If you have high speed internet access at the location for the extender to plug into to work? 2. What address you would like us to send the extender to? Thanks!" 

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Re: Verizon Wireless Network Team Offers Free Network Extender - Legit or not?
vzw_customer_support
Customer Support

We certainly understand your concern. What number did this message come from?

-Tionna

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Re: Verizon Wireless Network Team Offers Free Network Extender - Legit or not?
ThemePro
Member

It was 908-797-3166.  

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Re: Verizon Wireless Network Team Offers Free Network Extender - Legit or not?
vzw_customer_support
Customer Support

ThemePro,

 

Thanks for the number! To ensure this was something that came from us, it'll be best for us to check your account. Please respond to the Private Message we're sending your way within this forum. 

 

-Ryan

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Re: Verizon Wireless Network Team Offers Free Network Extender - Legit or not?
ThemePro
Member

Turns out it was legit.  Might want to consider the approach of sending SMS messages from unidentifiable numbers and perhaps send messages through the app.  Thanks for the assistance.  

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Re: Verizon Wireless Network Team Offers Free Network Extender - Legit or not?
vzw_customer_support
Customer Support

Thanks for letting us know the issue has been resolved. We appreciate you reaching out. If we can help with anything else later, feel free to let us know. 

- Henry

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