It appears that Verizon is blocking all sms from my personal number. I send texts to Verizon users but they never receive them. I get no indication that my texts are not being received. MMS messages (pictures and group messages) are able to be received by Verizon users without issue. I do not have this issue with any other carrier. Is there anything I can do to resolve this?
Happy Monday! Being on top of your account is crucial, especially if you are managing your SMS services. Our goal is to help you in the best way possible. Let's gather more info.
When did the issue start? What recent changes have you made? Who else is experiencing this problem? Aside from the SMS, any other issues?
~Gilbert
Hi Gilbert, thanks for responding and apologies for my delay. This issue has been happening for several months (almost a year). I have made no changes.I send texts to Verizon numbers and they never receive my texts. This happens for all Verizon numbers that I've tried including mvnos. Curiously, MMS messages are received without issue. I've tried several different phones to see if it was a device issue but the problem still persits. Calls are received without issue. No other problems to report. Thanks for any help!!
Thank you for getting back to us. Are you a Verizon Wireless customer? If not we recommend you work with your carrier to get this resolved. -Joe
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