Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. Plus, get iPhone 13, on us. Online only. With select 5G Unlimited plans. Ends 3.20. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post. Jump to solution.
Verizon messages site does not show contacts
MacGyver4th
Enthusiast - Level 1
‎07-09-2021 11:52 AM

I have an account with 2 lines. On the Messages site, one line shows contact names and the other only shows the number.

MacGyver4th_0-1625856950929.png

0 Likes
Reply
1 Solution

Correct answers
Correct answers are available for this post. Jump to solution.
Re: Verizon messages site does not show contacts
jav6
MVP
MVP
‎07-10-2021 03:34 AM
@MacGyver4th wrote:

I have an account with 2 lines. On the Messages site, one line shows contact names and the other only shows the number.

Verizon Messages gets your contacts from your Verizon Cloud contact backup.  Each line would have to have its contacts backed up to the Verizon Cloud.  You can use the Verizon Cloud app to backup contacts ONLY at no charge.

...Just another VZW customer...trying to offer some assistance...

View solution in original post

Reply
1 Reply
Correct answers are available for this post. Jump to solution.
Re: Verizon messages site does not show contacts
jav6
MVP
MVP
‎07-10-2021 03:34 AM
@MacGyver4th wrote:

I have an account with 2 lines. On the Messages site, one line shows contact names and the other only shows the number.

Verizon Messages gets your contacts from your Verizon Cloud contact backup.  Each line would have to have its contacts backed up to the Verizon Cloud.  You can use the Verizon Cloud app to backup contacts ONLY at no charge.

...Just another VZW customer...trying to offer some assistance...
Reply